Questions, answered clearly.
Straight answers based on what POSNek actually does today.
New businesses get a 7-day Business trial with full Business features. When the trial ends, your account stays on Free forever — you keep selling with core POS, inventory, customers, basic reports, and Bluetooth printing. Upgrade anytime if you need more.
Yes. Free includes POS, inventory, customers, basic reports, and Bluetooth printing for 1 staff member and 1 location. No credit card required to start.
Yes. Starter and above include Offline POS so you can keep selling when internet drops. Sales sync when you reconnect.
It is POSNek’s built-in, deterministic business assistant — not ChatGPT or a third-party chatbot. It uses your sales and stock data to surface reports, forecasts, and actionable insights inside the app.
POSNek runs on Android, iOS, Windows, macOS, and the web. Pair Bluetooth or LAN thermal printers for receipts.
Use in-app help or email us from the Contact page. Support channels depend on your plan — Business includes priority support; Enterprise includes dedicated support.
Yes. Upgrade or change plans from inside the app. Paid plans are billed via Paystack. If a paid period ends, you return to Free — your data stays intact.
Business supports up to 3 locations; Enterprise up to 10. Custom Enterprise can negotiate higher limits.
Yes. Business and above unlock bakery/production and pharmacy workflows alongside standard retail POS.
Business data is stored on POSNek’s secured backend (API at api.posnek.torsaa.com). Authentication uses industry-standard identity practices. See Security for more detail.
Ready to sell smarter?
Start your 7-day Business trial. When it ends, keep going on Free forever — upgrade only when you need more.